The Best Service Team in the Industry
Superior service is at the heart of everything we do at Raymond of New Jersey. Our focus is on helping you achieve your goals and we’ll do everything in our power to help you succeed.
We assign a strategic team of highly experienced Service Consultants or Customer Service Representatives to each customer, along with factory-trained and certified technicians to manage the day-to-day and long-term aspects of the material handling products and services you receive from us.
A Sense of Urgency
We understand that when you need service, you need it done right and you need it done now—whether it is on site at your location, or at ours. That’s why our dispatch centers are on-call to expedite your every need.
Our service professionals are experts at providing the maintenance your lift trucks need, and can get you moving product at full capacity in no time.
As a testament to our dedication, we maintain an average on-site time for our service technicians of well below four hours from the initial request.
Every vehicle in our mobile service fleet is outfitted with a comprehensive array of parts and state-of-the-art diagnostic equipment, enabling us to expedite on-site maintenance, repairs and troubleshooting to minimize your downtime and keep you moving forward.
The Raymond Pledge
Our highly qualified, Raymond-trained service technicians are the best in the industry. It’s a leadership position earned with constant hard work and a dedication to continually increasing our knowledge and sharpening our skills.
To be the best as a company takes a common commitment from every individual. And our Raymond Service Technicians have made that pledge. When you do business with a Raymond Dealer, you receive a consistent level of service, knowledge and support for your needs, with the responsiveness and convenience of a local point of contact.
Please complete and submit the form below for more information on our equipment service.